Frequently Asked Questions

How do I get started?

With a phone call to Mom’s New Pad, we will do an assessment of you or your loved one’s care, social, and financial needs in locating safe, exceptional housing.

How do you conduct your services?

We provide a complimentary consultation to discuss your needs, our services and pricing. If you choose to move to a senior living community, we will escort you to the licensed senior communities that fit your preferences. We will help you process the paperwork needed to move in. We can do that for FREE. If you choose another type of residential living, we can help you on a consulting basis.

What areas do you serve?

We serve Marin, Sonoma, Napa, San Francisco and Alameda counties.

Do I have to move to a senior living establishment to benefit from your services?

No. Regardless of where you decide to move, I can help you through this transition.

Will I have to sign anything in order for Mom’s New Pad to help me?

Yes, we have a contract for you to sign that gives us permission to help you. We will walk you through any required paperwork.

Do I need to call around to different retirement homes?

No, there is no need for you to spend your time calling around different facilities only to find that they are not right for you. Let us do the legwork! We have successfully placed many residents in local homes, saving our clients this headache.

How long does it take to find an appropriate facility and move in?

We have found assisted living homes for many clients in as little as 48 hours. We’ve also had many clients that preferred to wait several months before they moved. It is entirely up to you.

If I want a family member or friend to act on my behalf, do I need any paperwork signed?

Yes, you will need a Durable Power of Attorney, authorized in California, assigned to the person you trust, and signed by you. We also highly recommend completing an Advance Health Care Directive and a POLST.

I am moving to another state.  Can you still help me?

Of course. We can help you decide when to move, and help you prepare for moving and then sell your house in the San Francisco Bay Area.

What is the best way to get started?

That’s simple! Just call us! We will get to know you and determine how we can help. That is our sole purpose and desire.

What is the cost of this service?

Mom’s New Pad simplifies the relocation process for elders and their families by offering efficiency and expertise in finding senior living. For FREE*. We work with ALL of the senior living communities in Marin and Sonoma counties. *with occasional exceptions.