FAQ

With a phone call to Mom’s New Pad, we will do an assessment of you or your loved one’s care, social, and financial needs in locating safe, exceptional senior living. We help you determine your needs, wants and budget, and together we will select some appropriate communities to visit.

The vast majority of assisted living and memory care communities pay us a referral fee upon move in. Therefore, these services are FREE to you! Many independent living establishments pay us as well, but not always. If you are looking for information for your future, you’ll find lots of information on this website, plus we give a full 1-hour consultation for free when we first meet! If Millie helps you buy or sell real estate by referring you to a great realtor, there is no cost to you! All other services are provide are billed at a reasonable consulting rate.

For help directly from us, we serve Marin, Sonoma, Napa, San Francisco and Alameda counties in Northern California. In other areas of the U.S. we have referral partners for senior living and real estate.

In addition to senior living, Mom’s New Pad can help you with downsizing to a small, single story home, learn about ADU’s and tiny homes, or explore living with family.

Yes, we have a simple contract for you to sign that gives us permission to help you and details the services and prices. We also have an authorization form that gives other providers your permission to share sensitive information with Mom’s New Pad. We will walk you through it, and answer any of your questions thoroughly.

We have found assisted living homes for many of our clients in as little as 48 hours. We’ve also had many clients that preferred to wait several months before they moved. Because of our experience, we know a great deal about many of the available facilities – and we know which places would be a match. Thus we can quickly develop a short list of senior living communities that will be the right fit for your needs. Once you have chosen the right community, you can move in quickly. Obtaining the Physician’s Report as soon as possible helps so much, so see your doctor soon and take the form with you! The Physician’s Report can be found under resources. Note: a current TB test will be required.

Many safety protocols have been implemented in senior living communities that protect residents and visitors. All communities are following the guidelines from the CDC and their respective counties. These practices still include masking and social distancing, rapid-testing for visitors upon entry, proof of vaccination and booster shots being required for all residents, staff, and visitors.